Delivery & Shipping

We offer FREE international shipping on all orders worldwide.

However, do note that due to Covid-19 and the reduced flights around the world, our shipment to you will have a slight delay. But tracking (excluding normal shipping) will be available so fret not!

 

ALL orders are usually dispatched within 72 (working) hours of purchase. Give us the time to nicely pack, do the final quality check, before shipping them all out to you!

Note: GST, VAT & Custom Taxes, and all other warehouse related charges will be borne by customer

 

United States, Canada, South America

FREE EXPRESS SHIPPING when you spend over $140 USD.

Delivery Method:

  • Normal Shipping will be delivered via SingPost
  • Express Shipping will be delivered via Aramex / FedEx 
Shipping Method  Cost Delivery Time
Normal Shipping (*No Tracking) Free 10 - 18 working days
Standard Shipping (*Traceable) $5 USD (free for orders above $65 USD) 8 - 15 working days
Express Shipping

$30 USD (free for orders above $140 USD)

3 - 8 working days


Europe

FREE EXPRESS SHIPPING when you spend over $140 USD.

Delivery Method:

  • Normal Shipping will be delivered via SingPost
  • Express Shipping will be delivered via FedEx/DHL
Shipping Method  Cost Delivery Time
Normal Shipping (*No Tracking) Free 10 - 18 working days
Standard Shipping (*Traceable) $5 USD (free for orders above $65 USD) 8 - 15 working days
Express Shipping

$30 USD (free for orders above $140 USD)

3 - 3 working days

 

Asia, Oceania (*apart from Singapore, Malaysia, Philippines & Middle East)

FREE EXPRESS SHIPPING when you spend over $105 USD.

Delivery Method:

  • Standard Shipping will be delivered via SingPost/DHL
  • Express Shipping will be delivered via UPS / FedEx
Shipping Method  Cost Delivery Time
Normal Shipping (*No Tracking) Free 10 - 18 working days
Standard Shipping (*Traceable) $2 USD (free for orders above $60) 8 - 15 working days
Express Shipping

$20 USD (free for orders above $105 USD)

3 - 6 working days

 

Singapore
Standard shipping take 2-3 working days. While Express shipping takes 1-2 working days.
FREE EXPRESS SHIPPING when you spend over $55 USD.
We ship domestically, and orders are delivered via J&T Express.

 

Malaysia
FREE EXPRESS SHIPPING when you spend over $85 USD.
Express shipping is priced at $10 USD. Express shipping will be via UPS/Aramex.

 

Philippines
Express Shipping is at the lowest cost of $10.00 USD.
FREE EXPRESS SHIPPING when you spend over $85 USD.
Express Shipping to Philippines will be via Janio Express.

 

Oceania (Australia, New Zealand)
Standard shipping is at $5.00 USD. Whilst Express Shipping is at the lowest cost of $25.00 USD.
FREE STANDARD SHIPPING when you spend over $65 USD.
FREE EXPRESS SHIPPING when you spend over $120 USD.
Express shipping will be via UPS/Aramex.

 

Middle East (UAE, Saudi Arabia, Qatar)
FREE EXPRESS SHIPPING when you spend over $168 USD.
Express shipping is priced at $35 USD. Express shipping will be via UPS.
 

Rest of the World

FREE EXPRESS SHIPPING when you spend over $140 USD.

Delivery Method:

  • Normal Shipping/Standard Shipping will be delivered via SingPost
  • Express Shipping will be delivered via DHL / FedEx
Shipping Method  Cost Delivery Time
Free Normal Shipping Free 10 - 21 working days
Standard Shipping $8 USD (free for orders above $80) 8 - 15 working days
Express Shipping

$25 USD (free for orders above $140 USD)

4 - 8 working days

 

 

questions?

 

What can I expect from a standard shipping?

This is basically a slower but more cost effective delivery service, and this is usually done using major local carriers in your area. So there is still a certain level of reliability, if that is something you are worried about.

 

I am looking at normal shipping but with no tracking, is it reliable?

While we offer normal shipping, standard shipping is still the strongly recommended option. However, normal shipping has been proven to be reliable, as we have ladies across the globe receiving their jewelries nicely.

 

Will I receive shipping notifications?

Certainly! Upon dispatch, we will send out the tracking updates to make sure you receive updates along the way. For normal shipping option, you will be notified once we have shipped out your order.

 

I haven’t received my order. What to do?

Fret not, because the transit time window is just an estimate. Due to Covid-19, kindly be advised to expect delay. Just drop us an email, and our friendly logistics team will sort it out for you.